Around the Workstand
Around the Workstand is our podcast where we discuss the work done here at Workstand. Workstand is the only all-in-one commerce solution built exclusively for local bike shops. Our technology powered the ecommerce revolution for the IBD channel and is trusted by one out of four shops. Every subscription includes an optional point of sale at no extra cost. Workstand helps local bicycle retailers leverage the power of our bicycle industry-leading data network to run a more efficient business and expand sales opportunities.
We offer the most complete catalog of product data, including images and descriptions, expanded sales potential, and improved efficiency for both retailers and suppliers. Included drop shipping and brand marketing partnerships to build powerful relationships.
To complement our software services, Workstand is also a complete digital marketing partner. We work with over 400 bike shops, including many of the nation’s largest, offering website maintenance, Google Ads, SEO, graphic design, custom websites, and more.
Contact us anytime for more information: podcast@workstand.com
Around the Workstand
SmartEtailing 10-Minute Tuesday 9/5/2023: Holiday Shopping, Fraud Watch, Order Workflow, and Waffles
There's no denying here in Colorado, that the seasons are changing and fall is on its way.
End-of-season sales are happening and other, not-so-pleasant things may be on the way as well.
Be mindful of fraud. Criminals know that merchants can't pay as close attention to processes during the holiday season when it's hectic and many are employing seasonal workers. Double down on your processes and training to protect your business from this increased risk of fraud.
Agency team check-in! Our Marketing Agency is quite busy as we head toward fall. Google Local Inventory and paid Google ads are helping them sell more bikes and gear. We're also helping many get their homepages back up to best practices for maximum user efficiency which always leads to better organic search performance a.k.a. SEO.
Tech Tip: Order Workflow - If you haven't revisited your online order workflow lately, now is a great time to do that. These features can help optimize your staff's time and energy when dealing with orders from your website.
- Order Confirmation Page Message
- Order Notification Email
- Choose the ‘from’ email appropriately
- Use both top and bottom messages
- Enable Supplier Fulfillment notification
- Record Store Fulfillment
- Order Status and Comments
- Note Comment to Customer vs. Internal Comment
Be sure to email your questions to podcast@workstand.com. We read all emails sent, and we look forward to hearing from you.
If you're a Workstand client with questions about your subscription, email support@workstand.com or call 303-527-0676 x 1. If you are not currently a Workstand client with questions about how our programs work, email info@workstand.com.
Find Us on LinkedIn
Mark Still, Senior Business Development
David Martinez, Key Accounts Advisor
We also publish Around the Workstand on our YouTube channel if you'd like to watch while you listen. Here is our Around the Workstand playlist.
If you have any questions about the topics discussed in this episode of Around the Workstand or if you have ideas for new topics we can cover, schedule a time to meet with Mark Still here or email mark.s@workstand.com.